Folks,
Much has been said on this forum about Tim Bender and the quality of his work and customer service, so I realize I am already adding to a mountain of positive feedback. However, my recent experience was so positive that I felt it was worth relating here. I called Tim Bender on the morning of May 11th this year and ordered a brand new Dome Top Arabia from him, with the added request that he make the brim 3.75 inches rather than his standard of 3.5. Well, five days later he wrote me to inform me that the work was done and the hat was being shipped. It arrived this morning and exceeded my expectations. The short story is that I have what I think is one of the nicest hats I have ever owned, high quality and it was all made possible in 12 days.
Thank you Tim Bender!
-Sam Dolan
Much has been said on this forum about Tim Bender and the quality of his work and customer service, so I realize I am already adding to a mountain of positive feedback. However, my recent experience was so positive that I felt it was worth relating here. I called Tim Bender on the morning of May 11th this year and ordered a brand new Dome Top Arabia from him, with the added request that he make the brim 3.75 inches rather than his standard of 3.5. Well, five days later he wrote me to inform me that the work was done and the hat was being shipped. It arrived this morning and exceeded my expectations. The short story is that I have what I think is one of the nicest hats I have ever owned, high quality and it was all made possible in 12 days.
Thank you Tim Bender!
-Sam Dolan