Before I start let me just say that I am not a huge fan of blowing people up on a forum. BUT, when you try and make contact with said person /company and they fail to respond, what choice are you left with?
So...
On March 9th of this year I placed an order thru Blazing Star Press for one of their brass name plate kits. I think that these are very neat and have wanted one since I saw them in Echoes of Glory. So, order placed. I got my order conformation, everything was good to go. A few weeks went by and no word from them about my order shipping, being on back order, nothing. I sent an email on the 24th of March to which I received a reply stating that he was "out of town but would be back by Thursday night, would work on my order, and have it out by early next week". So, at the latest it should have gone out on April 1st. It is now the 21st of April and still no name plate, no email, no nothing. I have sent two more emails regarding my order and have received no response. At this point I figure it's a lost cause. I just wanted to let others know who may be wanting to place an order that their customer service is non-existent and you may or may not receive what you order. Thanks for your time
So...
On March 9th of this year I placed an order thru Blazing Star Press for one of their brass name plate kits. I think that these are very neat and have wanted one since I saw them in Echoes of Glory. So, order placed. I got my order conformation, everything was good to go. A few weeks went by and no word from them about my order shipping, being on back order, nothing. I sent an email on the 24th of March to which I received a reply stating that he was "out of town but would be back by Thursday night, would work on my order, and have it out by early next week". So, at the latest it should have gone out on April 1st. It is now the 21st of April and still no name plate, no email, no nothing. I have sent two more emails regarding my order and have received no response. At this point I figure it's a lost cause. I just wanted to let others know who may be wanting to place an order that their customer service is non-existent and you may or may not receive what you order. Thanks for your time
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