Carter and Jasper

[BrettKIllinois]

Are any of you in contact with Utley? I have been emailing and calling with no reply. Does anyone know if he is on vacation or somthing?

Thanks,

[coastaltrash]

Re: Carter and Jasper

Chris is a Highway Patrolman, a small store owner AND the owner of Carter and Jasper, ontop of being a step Dad and husband. Give him a little time, he'll get back with you.

[3alabama]

Re: Carter and Jasper

I sp0ke with him about a week ago. He's always been good with getting back to me in a timely fashion. As timely as a busy life will allow,

[toptimlrd]

Re: Carter and Jasper

I'm sure Chris will contact you as soon as possible.

[CJDaley]

Re: Carter and Jasper

Chris' customer service is second to none. Chris answers every e-mail, please be patient and give him another day or so, this time of year all of us vendors are overworked and are working long days to catch up on orders, e-mails and phone calls.

[BrettKIllinois]

Re: Carter and Jasper

Thank you all for the encouragement and I will continue to look forward to hearing back.

Thanks

[BrettKIllinois]

Re: Carter and Jasper

I heard from him tonight! Thank you all for the reassurance

[Utley]

Re: Carter and Jasper

Brett,

Sorry it took me almost a week to catch up with you! I've been out of town on a furniture buying trip with my wife. Like Chris said, it is very busy this time of year, which is a good thing, but it does increase the time it takes to return phone calls and emails. Many times I'll have 10-15 calls or emails to return a day and only have an hour or so to do it in, so when I'm out of town for a period of time it puts me behind. Thanks for your patience!

[BrettKIllinois]

Re: Carter and Jasper

Brett,

Sorry it took me almost a week to catch up with you! I've been out of town on a furniture buying trip with my wife. Like Chris said, it is very busy this time of year, which is a good thing, but it does increase the time it takes to return phone calls and emails. Many times I'll have 10-15 calls or emails to return a day and only have an hour or so to do it in, so when I'm out of town for a period of time it puts me behind. Thanks for your patience!

If you ever need any help I do e-commerce for a living. :D I'm always open to give some free help to businesses I like.

-Brett